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KYC Guide

Step by step guide to complete KYC!

Tina avatar
Written by Tina
Updated this week

Self-custody

Unlocks: self custody features


What you need: Nothing, just enjoy, but please be aware you need to complete following levels for more features.


Basic Verification

What you need:

  • 📸 A clear selfie

  • A valid government-issued ID (Passport, National ID)

How to complete:

  1. Upload your ID (must be a live photo)

  2. Take a selfie following the on-screen instructions

  3. Submit and wait for confirmation


Higher Verification

Unlocks: Advanced features

What you need:

  1. All documents from Basic Verification

  2. A valid Proof of Address:

    • Utility bill, bank statement, or government letter

    • Issued in the last 3 months

    • Must match your name and registered address

    • Must be a PDF file or live photo. No screenshots are accepted.

How to complete:

  1. Complete Basic Verification first

  2. Upload your Proof of Address

  3. Submit and wait for review


Highest Verification

Unlocks: Full access, no fiat access

What you need:

  1. All documents from Higher Verification

  2. Completion of a Questionnaire

How to complete:

  1. Complete Higher Verification

  2. Fill out the Questionnaires requested


Card Access (Special Eligibility)

Unlocks: Card issuance and fiat services

What you need:

  • Completion of Highest Verification

  • Additional requirements (eligibility criteria must be met - Please check 'Am I eligible for card' )

How to access:

  1. Complete all prior levels

  2. If eligible, you'll see “Get Card” button

  3. Follow instructions in app


Can Bleap request any other documents?

Yes, Bleap can request some more documents in some cases, for example residence permit or additional questionnaires depending on your specific case, this is a general guide.
The most important part is to pay attention to any app notification and contact support if you need any help!


ℹ️ Need Help?

  • Check your email for any follow-up requests

  • Contact Support in-app or via [email protected]

  • Please make sure your data is readable in all photos.

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